Microsoft 365 Support in New York
Make every Microsoft 365 license earn its keep.
Foxcomm is a Microsoft Solutions Partner delivering Microsoft 365, Microsoft Entra and Azure support, migration and management across the USA, with a 24/7 help desk for everyday issues.
Microsoft 365 consultants New York
Microsoft 365 support and migration for New York businesses
Microsoft 365 is more than email. Done well, Exchange, Teams, SharePoint, OneDrive and Entra ID give your people one secure workplace. Done badly, it becomes a pile of overlapping licenses, shared passwords and files nobody can find. Foxcomm sets up, secures and administers Microsoft 365 so you get the full value of what you pay for.
As a Microsoft Solutions Partner with ISO 27001 accredited processes, Foxcomm has supported Microsoft 365 environments for UK and European clients for years, and now brings that experience to New York. Our New York office and London headquarters handle everything from Office 365 migration and tenant-to-tenant moves to licensing, security baselines and day-to-day Microsoft 365 support.
Microsoft 365 services at a glance
- Office 365 and Microsoft 365 migrations
- Licensing and cost optimization
- MFA, conditional access and security baselines
- Teams, SharePoint and OneDrive setup
- Ongoing administration and user support
What we handle
Microsoft 365 management that covers the whole tenant
Microsoft 365 migrations
We move mail, files and users from your current platform or an older tenant, planned around the working day so your staff keep working throughout.
Licensing and support
We help you choose, buy and right-size licenses, and support your users when something stops working, so you never pay for seats nobody uses.
Identity and access
Multi-factor authentication, conditional access and sensible admin roles protect accounts without slowing people down or locking out genuine users.
Email and collaboration
Exchange, Teams, SharePoint and OneDrive are configured so mail, chat, meetings and files work together rather than in separate silos.
Security baselines
Hardened settings, email filtering, device policies and data protection controls are applied consistently across the whole tenant and reviewed regularly.
Azure when you need it
When workloads need to go beyond Microsoft 365, we plan and migrate them to Azure with the same careful approach and clear cost visibility.
Migration guide
How Foxcomm runs tenant-to-tenant and Gmail to Microsoft 365 migrations
A staged, proven process covering mail, calendars, contacts, files, permissions and identity, using Pass 1 and delta passes so your team keeps working throughout.
Tenant-to-tenant migration, step by step
Whether you are merging after an acquisition, splitting off a division or moving to a new tenant after a rebrand, Foxcomm runs tenant-to-tenant migrations as a staged project. We start with discovery: users, shared mailboxes, groups, licenses, domains, Teams, SharePoint sites, OneDrive data, conditional access policies and third-party apps connected to the source tenant.
What we move
- Mailboxes, archives, calendars and contacts
- Shared and resource mailboxes, distribution lists and Microsoft 365 Groups
- OneDrive files and SharePoint document libraries, with permissions
- Teams channels, files and membership where supported
- Domains, licenses, multi-factor authentication and device policies
Before cutover we prepare the destination tenant, create and match identities, and agree a change-freeze window. Users keep working in the old tenant until the planned switch.
In detail
Microsoft 365, Entra and Azure in detail
Migration and onboarding
We migrate mail, calendars, contacts, files and users from Google Workspace, on-premises Exchange or another Microsoft 365 tenant, planning every move around your working hours. Each migration starts with discovery: users, shared mailboxes, groups, licenses, domains, devices and the applications that depend on email. We then run a staged migration with Pass 1 and delta passes, switch mail flow outside business hours and stay on hand until everyone is settled.
Typical onboarding includes
• Tenant setup, domain verification and license assignment
• User, group and shared mailbox creation
• Outlook, Teams and OneDrive configuration on every device
• Mobile device enrollment and security policies
• User guides, plus our 24/7 help desk for day-one questions
Microsoft Entra identity and access
Microsoft Entra ID is the identity layer for Microsoft 365 and thousands of other applications. Foxcomm configures and manages Entra so the right people reach the right applications, from trusted devices only.
What we set up
• Single sign-on across Microsoft 365 and third-party apps
• Multi-factor authentication for every user, with sensible exceptions
• Conditional access policies based on user, device, location and risk
• Role-based admin access and privileged identity controls
• Sign-in monitoring and alerts for suspicious activity
• Joiner, mover and leaver processes so access is removed the day someone leaves
Identity is the most common route for attackers, so getting Entra right is one of the most effective security improvements a business can make.
Teams, SharePoint and OneDrive
We structure Teams, SharePoint sites and OneDrive storage so collaboration is easy and permissions stay under control. A clear naming convention, a sensible site hierarchy and standard templates prevent the sprawl that makes information hard to find.
Included
• Teams and channel design for departments, projects and clients
• SharePoint document libraries with version history and metadata
• OneDrive Known Folder Move so desktops and documents are backed up automatically
• External sharing rules for clients and partners
• Retention, sensitivity labeling and data loss prevention policies where required
• Training sessions so staff adopt the tools quickly
Licensing, support and Azure integration
Licensing is where many businesses overspend. We review what you actually use, right-size Microsoft 365 licenses between plans, and remove unused seats. Everyday requests, from password resets to Outlook issues, are handled by our 24/7 help desk, with average tickets solved in 15 minutes.
When your needs grow beyond email and collaboration, we connect Microsoft 365 to Microsoft Azure: hybrid identity, Azure Backup, Azure Virtual Desktop, line-of-business applications and Microsoft Sentinel security monitoring, all managed by the same team.
Microsoft Azure for Microsoft 365 customers
Azure extends Microsoft 365 with infrastructure and security services. Foxcomm designs and manages Azure environments for Microsoft 365 customers: file servers and applications moved out of the office, Azure Backup and Site Recovery for resilience, Azure Virtual Desktop for secure remote working, and secure connectivity between your offices and the cloud. We review cost and performance monthly so spend stays predictable.
• Azure migration and landing zone design
• Azure Backup and disaster recovery
• Azure Virtual Desktop for remote and hybrid teams
• Cost reviews and right-sizing
Security, backup and compliance
Microsoft 365 includes powerful security controls, but they only help once configured. We enable and tune anti-phishing and safe links, Microsoft Defender for email and endpoints where licensed, SPF, DKIM and DMARC for your domains, third-party backup of mailboxes, SharePoint and OneDrive, and audit logging. For regulated firms we help align settings with NYDFS, SEC and FINRA, GLBA, HIPAA and SOC 2 expectations. Foxcomm supports your compliance program but does not replace legal or audit advice.
How it works
From first review to a well-run tenant
01. Tenant review
We audit your current email or Microsoft 365 setup, licenses and security posture.
02. Migration plan
We design the move, schedule it around your team and agree rollback options.
03. Cut-over and training
We migrate mailboxes and files, then walk your staff through what has changed.
04. Ongoing management
We administer users, licenses and security, and review the tenant regularly.
FAQ
Microsoft 365 support in New York and across the USA: your questions answered
What does Microsoft 365 support include?
Support covers user and license administration, mailbox and Teams issues, security settings and troubleshooting, delivered by the same team that manages the rest of your IT.
Can you migrate us to Microsoft 365?
Yes. We migrate email, files and users from on-premises servers, other cloud platforms and older Microsoft tenants, with minimal disruption and a clear cut-over plan.
Do you provide Microsoft 365 support in New York?
Yes. Our US office is in New York and we support New York and US organizations remotely, with on-site help arranged when it is needed.
How do you keep Microsoft 365 secure?
We enforce multi-factor authentication, conditional access, email protection and sensible administrator roles, and review the tenant against recognized security baselines.
Will Microsoft 365 cost us less with Foxcomm?
We review your licenses for unused or mis-sized seats and recommend the right plans, so you only pay for what you actually need.
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