Pricing · Get a quote
Simple IT Pricing: Help Desk from $30 per User per Month
Transparent per-user pricing for businesses in New York and across the USA. Start with a 24/7 help desk covering Microsoft 365, Outlook and remote support, then add managed IT, security and cloud as you grow.
How we price
Per-user pricing you can budget for
Most US managed service providers price per user per month because it is predictable and scales as your team grows. Foxcomm follows the same model, so you can budget your IT support with confidence.
The help desk plan has a clear starting price. Managed IT, security and cloud plans are quoted after a short discovery call, so you only pay for what your business actually needs.
Help Desk from $30/user/month includes
• 24/7 help desk by email and remote access
• Microsoft 365 support, including Outlook, Teams and OneDrive
• Remote support for day-to-day IT issues
• Average ticket solved in 15 minutes
Plans and add-ons
Choose the support level that fits
Help Desk: from $30/user/month
A 24/7 help desk for essential services: Microsoft 365, Outlook and everyday IT issues, with remote support. Ideal if you have an in-house IT lead or a small team.
Managed IT: custom quote
Everything in Help Desk plus proactive monitoring, patching, device management, backup oversight and regular reviews of your IT.
Managed IT + Security: custom quote
Adds Microsoft Entra identity controls, endpoint and email security, Microsoft Sentinel monitoring and help aligning with US compliance frameworks.
Azure, Citrix and virtual desktops
Microsoft Azure, Azure Virtual Desktop, Citrix and AWS virtual desktops, designed and managed per project or per user.
Migrations and projects
Tenant-to-tenant and Gmail to Microsoft 365 migrations, office moves and rollouts, quoted as fixed-scope projects.
Networking, WiFi and internet
Office networking, WiFi design and business internet connections, quoted per site.
Getting a quote
From enquiry to onboarding
Tell us about your business
Share your team size, locations and what you use today.
Quick discovery call
We confirm your requirements, risks and any compliance needs.
Clear written quote
You receive a per-user price with the scope and onboarding plan.
Onboarding
We connect your users and systems and your help desk goes live.
FAQ
Pricing questions in New York and across the USA: answered
How much does your help desk cost?
Our help desk starts from $30 per user per month and covers essential services such as Microsoft 365, Outlook support and remote support for day-to-day IT issues. Larger plans depend on scope.
What is included in the help desk plan?
A 24/7 help desk by phone, email and remote access for everyday issues, including Microsoft 365 and Outlook support. Average tickets are solved in 15 minutes.
Do you charge per user or per device?
We price per user because it is predictable and scales with your team. Your written quote confirms exactly what is covered.
How do I get a managed IT or security quote?
The quickest way is to fill in our quote form. Tell us a little about your business and what you need, and after a short discovery call you will receive a clear written quote. Open the quote form
Are migrations and projects priced separately?
Yes. Migrations, office moves and rollouts are scoped and quoted as projects, so the cost is agreed before work starts.
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