Client Portals

Managed IT · Brooklyn

Managed IT services for Brooklyn businesses

Foxcomm provides managed IT support, Microsoft 365, cloud and cybersecurity to Brooklyn businesses, from Downtown Brooklyn and DUMBO to Williamsburg and Sunset Park, backed by a 24/7 help desk.

24/7

IT Helpdesk

15 min

Average ticket solved

Remote Support

Across Brooklyn

IT support Brooklyn

IT support for Brooklyn's growing businesses

Brooklyn has one of the most varied business communities in the country, from creative studios and agencies in DUMBO and Williamsburg to manufacturers at the Brooklyn Navy Yard, medical practices, nonprofits and professional firms across Downtown Brooklyn and Sunset Park. Many of these businesses have outgrown informal IT but are not ready to hire a full in-house team. Foxcomm fills that gap with a 24/7 help desk, proactive monitoring, Microsoft 365 administration, cloud services and cybersecurity under one accountable provider.

Foxcomm Services LLC serves American clients from our New York office, backed by our London headquarters and engineers who have supported firms since 2009. Most issues are resolved quickly and securely through remote access, and we arrange on-site help in Brooklyn for the jobs that need hands-on work, such as new office networks, WiFi, equipment rollouts and moves between buildings.

Manhattan Bridge framed by brick buildings on a Brooklyn street

Brooklyn IT at a glance

  • 24/7 help desk and remote support
  • Microsoft 365 and Google Workspace migrations
  • Managed security, backup and recovery
  • Studio, office and warehouse networking
  • Hybrid and remote team support

What we provide

Managed IT services for Brooklyn offices and studios

24/7 help desk

Fast human support by phone, email and remote access, so your team gets back to work quickly whatever time the problem starts.

Microsoft 365 and migrations

Move from Google Workspace, on-premises Exchange or another tenant to Microsoft 365, then keep it secure and well administered.

Security and backup

Multi-factor authentication, endpoint protection, email filtering and tested backups that protect client files, designs and financial records.

Hybrid and remote teams

Standardized devices, identity and security policies for staff who split their time between Brooklyn, home and client sites.

Networking and WiFi

Reliable business internet, WiFi and cabling for studios, workshops, clinics and offices, with local installers coordinated for on-site work.

IT projects

Office moves, new site set-ups, server refreshes and cloud migrations planned with a clear scope, timeline and budget.

Getting started

Onboarding that does not disrupt your day

01. Discover

We review your users, devices, Microsoft 365 setup, security and current support issues.

02. Plan

You receive a written scope, clear monthly pricing and an onboarding timeline.

03. Onboard

We deploy monitoring, security tooling and documentation, and introduce your team to the help desk.

04. Support

Day-to-day support, regular reviews and proactive improvements keep your IT secure and current.

FAQ

Brooklyn managed IT: your questions answered

Do you provide on-site IT support in Brooklyn?

Most support is delivered remotely, which is quickest for day-to-day issues. When a job needs hands-on work, such as networking, WiFi or equipment, we arrange on-site help in Brooklyn.

What types of Brooklyn businesses do you work with?

Creative and media businesses, professional services, nonprofits, construction firms and other growing organizations, from small teams to multi-site businesses.

Can you help us move from Google Workspace to Microsoft 365?

Yes. We plan and run migrations of mail, calendars, contacts and files from Google Workspace, on-premises Exchange or another Microsoft 365 tenant, scheduled around your working hours.

How does pricing work?

We scope your needs first and agree clear monthly pricing in writing. Request a free quote to get started.

How quickly can I reach someone?

Our 24/7 help desk supports existing clients every day of the year, and the average ticket is solved in 15 minutes.

Get started

Need IT support in Brooklyn?

Speak to Foxcomm IT Services in New York about managed IT, Microsoft 365 or cybersecurity. Send a note and we will reply with sensible next steps.

Get a free quote