Industries · Nonprofits
IT support for nonprofits in New York
Reliable, affordable-minded IT, secure donor data and a 24/7 help desk for nonprofit teams, volunteers and boards who need technology that simply works.
24/7
IT Helpdesk
15 min
Average ticket solved
Remote Support
For day-to-day IT issues
Why nonprofits choose Foxcomm
More mission, less time fighting technology
Nonprofits often run lean, with small teams, shared devices, volunteers coming and going and sensitive donor and beneficiary information to protect. A single outage or phishing email can take staff away from the work that matters.
Foxcomm gives you one partner for the help desk, Microsoft 365, security and backup, with clear monthly costs that are easy to budget and explain to your board. We support your team mainly through secure remote access, with on-site help arranged when it is needed.
Typical nonprofit needs
- Onboarding and offboarding staff and volunteers safely
- Protecting donor and beneficiary data
- Secure donation and payment handling
- Backup that survives a lost laptop or ransomware
- Predictable monthly IT costs
What we cover
Managed IT services for nonprofits
24/7 help desk
Staff and volunteers reach a real engineer by phone, email or remote session, any hour of any day.
Microsoft 365 and collaboration
Email, Teams and SharePoint set up for staff, volunteers and board members, with sensible permissions. Ask us about nonprofit software offers, as eligibility varies.
Cybersecurity and training
Multi-factor authentication, email security and simple staff awareness to reduce phishing and account takeover.
Backup and recovery
Regular, tested backups of files and email so a lost device or attack does not stop your programs.
Donor data protection
Access controls and encryption that help protect donor records, plus guidance on using compliant payment processors for card donations.
Device and volunteer management
Managed laptops and accounts that can be set up quickly for new people and shut down cleanly when they leave.
How it works
Getting started is straightforward
01. Discover
We review your people, systems, risks and goals, and agree what good looks like.
02. Plan
You get a clear proposal covering scope, timeline and monthly cost, with no surprises.
03. Onboard
We connect your devices and accounts, document everything and train your team.
04. Support
Your 24/7 help desk and proactive monitoring keep things running and improving.
Questions
IT for nonprofits: common questions
Can you support small nonprofit teams?
Yes. We support teams from a handful of staff to multi-site organizations, mainly through secure remote access, with on-site help arranged when it is needed.
How do you help protect donor information?
We set up access controls, multi-factor authentication, encryption and backup so that donor records are only available to the people who need them. If you take card donations, we recommend using a payment processor that handles card data for you, so that card details never sit on your own systems.
Can you help with volunteers who use their own devices?
Yes. We can set up secure access to the systems volunteers need, limit what they can see and remove access quickly when they leave.
Is the help desk really available 24/7?
Yes. Our 24/7 help desk supports existing clients every day of the year, by phone, email and remote access.
How do I get a quote?
Request a free quote and a Foxcomm engineer will reply with sensible next steps. You can also call (332) 880-8522.
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Get started
Need IT support for your nonprofit?
Speak to Foxcomm IT Services in New York about managed IT, Microsoft 365 or cybersecurity. Send a note and we will reply with sensible next steps.
Get a free quote