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Industries · Financial services

IT support for financial services firms in New York

Managed IT, security controls and a 24/7 help desk for advisers, funds, brokers and finance teams working under NYDFS, SEC and FINRA expectations.

24/7

IT Helpdesk

15 min

Average ticket solved

Remote Support

For day-to-day IT issues

Why financial firms choose Foxcomm

Security and resilience that regulators expect

Financial services firms in New York face detailed cybersecurity expectations. The NYDFS Cybersecurity Regulation (23 NYCRR Part 500) applies to covered entities, the SEC has amended Regulation S-P for incident response and customer notification, and FINRA expects member firms to protect customer information.

Foxcomm helps put the technical controls behind those expectations in place, such as multi-factor authentication, endpoint protection, access reviews, logging and tested backups, and keeps them running day to day. Compliance obligations remain with your firm, and we work alongside your compliance team and advisers.

Three colleagues laughing in an office as banknotes fall around them

Typical financial services needs

  • Multi-factor authentication across systems
  • Access controls and regular access reviews
  • Secure email and encrypted devices
  • Backup, recovery and incident response support
  • Oversight of third-party and vendor risk

What we cover

Managed IT services for financial firms

Hands holding gold coins

24/7 help desk

Traders, advisers and operations staff reach a real engineer by phone, email or remote session, at any hour.

Identity and access

Microsoft 365 and Entra configured with multi-factor authentication, conditional access and least-privilege roles.

Cybersecurity monitoring

Endpoint protection, email security and logging, with options for Microsoft Sentinel monitoring.

Backup and recovery

Regular, tested backups and a documented recovery plan to limit downtime and data loss.

Cloud and virtual desktops

Secure hosted desktops and Azure environments so teams can work from the office or remotely on controlled devices.

Compliance support

Technical evidence and controls that support NYDFS Part 500, SEC and FINRA expectations and the GLBA Safeguards requirements.

How it works

Getting started is straightforward

01. Discover

We review your people, systems, risks and goals, and agree what good looks like.

02. Plan

You get a clear proposal covering scope, timeline and monthly cost, with no surprises.

03. Onboard

We connect your devices and accounts, document everything and train your team.

04. Support

Your 24/7 help desk and proactive monitoring keep things running and improving.

Questions

IT for financial services: common questions

Can you help us meet NYDFS Part 500?

We help put technical controls in place that support Part 500, such as multi-factor authentication, access management, monitoring and backup. Compliance remains the responsibility of your firm, and we work alongside your compliance team and advisers. Whether Part 500 applies to you depends on your licensing and any exemptions.

What changed in SEC Regulation S-P?

The SEC adopted amendments in May 2024 that require covered firms to have an incident response program and to notify affected customers of certain breaches within 30 days. Compliance dates were December 3, 2025 for larger entities and June 3, 2026 for smaller entities. Your compliance adviser can confirm how they apply to your firm.

Do you support small advisory firms as well as larger firms?

Yes. We support firms from small advisory practices to multi-site firms, mainly through secure remote access, with on-site help arranged when it is needed.

Is the help desk really available 24/7?

Yes. Our 24/7 help desk supports existing clients every day of the year, by phone, email and remote access.

How do I get a quote?

Request a free quote and a Foxcomm engineer will reply with sensible next steps. You can also call (332) 880-8522.

Get started

Need IT support for your financial firm?

Speak to Foxcomm IT Services in New York about managed IT, Microsoft 365 or cybersecurity. Send a note and we will reply with sensible next steps.

Get a free quote